PBX

Connect your VoIP desk phone, PC, Mac, tablet or mobile device to our PBX solution. Callers will always hear a UK ringtone regardless of where the call is answered. All your telephony on your choice of device, behind one number.

PBX Services

Hunt groups, Pick-Up Groups and Eavesdrop (Spy Groups)

Create skills based groups with Hunt Groups and Pick-Up Groups. Allow condition controlled eavesdrop on inbound and outbound calls.

Microsoft Teams Direct Routing

With Microsoft Teams Direct Routing you can connect your Microsoft Teams client to our cloud business telephony without the need to purchase any expensive telephony infrastructure. You can add our Simple Voice modules and Agent Desktop with CRM Integration to use Microsoft Teams as part of your call centre deployment (Screen-pop into Microsoft Dynamics and other SaaS applications).

Call Handling Services

Number Management, Open Times, Menu, Queuing, Conditional Routing and Group Voicemail

Control your inbound caller's experience using our suite of call handling modules. Combine multiple Simple Voice modules to suit your requirements, making real time updates to prompts and call flows online from any device.

Web Portal

Account Management

Service management, reporting, CDR's, contracts and billing; everything in one place via a single sign-in, create multiple users that are permission controlled.